Return & Exchange

How long do I have to return or exchange an item?

You have a 15-day window from the date of delivery for hassle-free returns and exchanges.

What are the conditions for returning or exchanging an item?

The item must be unused, unworn, and unwashed. Please ensure it passes inspection for a refund or exchange.

What happens if my return fails inspection?

Unfortunately, no refund will be issued if the returned item fails inspection.

How will approved returns or exchanges be processed?

Approved returns will be credited via the original payment method, and exchanges will be facilitated accordingly.

Are there any items not eligible for return or exchange?

Yes, items discounted over 30% are considered FINAL SALE and are not eligible for returns or exchanges.

How can I initiate a return or exchange?

Initiate the process by contacting us via WhatsApp at 7801935448 or email at zakwanpatel113@gmail.com.
Or use the link Exchange & Return

Can you arrange a pick-up for my return or exchange?

Yes, we can arrange a pick-up for your convenience, or you can courier the item back yourself.

How many times can I exchange an item?

Exchanges can be done only once per order.

Is there a free return and exchange policy?

Yes, orders above ₹699 are eligible for free return and exchange. Simply initiate the process through WhatsApp or email.

What is the shipment address for returns and exchanges?

The shipment address is Collection Icon, Asif Nagar, Dahegam, Bharuch, Gujarat, 392001.